Chart Links and mBox to Develop Appointment Reminder SystemPublished: 2008-08-12 22:48:42Author: Calvin Azuri, TMCnet, August 11, 2008Chart Links has signed an agreement with mBox USA to develop an
integrated appointment reminder system for Chart Links Rehabilitation
Software. This solution will help in reducing therapy appointment
no-shows by sending text message (SMS), voice call and e-mail reminders
to patients based on their communication preferences. Chart Links
provides scheduling and documentation software for medical
rehabilitation facilities.
According to Ron Miller, M.D.,
president and chief medical officer of Chart Links: “An integrated and
automated solution for therapy appointment reminders will help the
rehabilitation facility decrease missed appointments while eliminating
the high cost of manual processes. The solution will integrate
seamlessly within our workflow management solution. Increased
attendance rates translate into revenue, improved patient outcomes and
improved patient communication.”
Chart Links delivers results in the
areas of compliance, outcomes, analytics and revenue, enabling medical
rehabilitation facilities to be more efficient. The software of Chart
Links streamlines all of the daily tasks associated with a patient’s
physical therapy, occupational therapy, speech language pathology or
audiology visit. The software also automates workflows for referring,
admitting, scheduling, charting, charging and reporting outcomes.
Bo Nielsen, the CEO of mBox, stated,
“mBox is excited to partner exclusively with Chart Links and enter into
the rehabilitation market. Our flagship product, AutoRemind, has been
successful in reducing no-shows, increasing revenues and improving the
level of service to patients in other healthcare markets like dental
and chiropractic. The key to our success is personalization of the
delivery channel to the patient as well as the timing of the reminder.
By tailoring the communication to different rehabilitation patient
types and reminder needs we will enhance service quality and
operational efficiency.”
Full story