Several people were charged with filing false insurance claims to two companies for services that were never rendered, officials found during a multi-agency undercover investigation .

The Polk County Sheriff's Office, the Florida Division of Insurance Fraud and the National Insurance Crime Bureau placed an undercover officer into the Whitfield Chiropractic and Massage PLCC in Winter Haven who observed several employees making fraudulent claims.

Alexis Lambert, a spokeswoman for the state Department of Financial Services, said deputies received a tip about possible criminal activity at the business in November.

Sheriff's Office spokeswoman Carrie Eleazer said 30-year-old Glenn Moore of Lakeland, who is a licensed massage therapist, falsely documented he had performed several therapies on the undercover patient.

Eleazer said 24-year-old Maya Francois of Winter Haven, an administrative assistant at the clinic, was tasked with submitting personal-injury protection claims to Bristol West Insurance.

She and Moore billed the company more than $1,000 for services they didn't provide, detectives said.

Detectives said they seized all the office records and are looking for evidence of other crimes.

The investigation led to a third Whitfield employee, 34-year-old Luther Crispin of Ocoee, who was charged with patient brokering after he approached a couple involved in a car accident and offered to pay them to receive "treatment" at his clinic, the Wellness Center of Tampa.

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